Returns & Exchanges
We want you to feel confident and glamorous in your NADINE MERABI piece, which is why we offer a 14-day return policy from the date of delivery for a refund or exchange. All items must be returned in their original condition, unworn, with all security tags and original packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the garments back into their original branded packaging, ensuring all protective tissue and tags are included to avoid damage during transit.
- 3.Attach the Label
Print your prepaid shipping label generated from the portal and securely fix it to the outside of your return parcel, covering any previous delivery information.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and retain your proof of postage until your refund or exchange has been processed by our atelier.